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Arcstar Global ATM |
The international ATM service with flexibility to match your needs and one-stop service for everything from your contract to ongoing support and billing.
| Port speeds: |
1.5 Mbps, 6 Mbps, 45 Mbps |
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| Communications type: |
PVC |
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| Classes of service: |
Guaranteed-bandwidth CBR, shared-bandwidth VBR *
With shared bandwidth,
0 < SBR value <= port speed, where sum of SBR value <= port speed
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One-Stop Customer Support
Arcstar's seamless maintenance system includes remote monitoring and an emergency backup service to provide total 24-hour-a-day support for global communication networks on an end-to-end basis. All urgent inquiries and consultations other than basic service requests are handled from a single customer service center. A full-time help desk is available to offer a prompt response to any problems.

NOC: Network Operation Center Control Centers that constantly monitor Arcstar's worldwide networks and perform transmission and subscriber loop test to locate bad connections.
LC: Local Centers (available in 31cities)Local field services provided around the world.

For more information or customization of services, please contact our Account Managers or fill up the enquiry form.
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