Global IT Management Service (ITMS)

Service Outline Service Details Case Study

• Provision and administration of comprehensive monitoring services.



• 24x7 fault response by single point of contact.



• Periodic reporting by service managers.



• Backup management and disaster recovery management.



• Sever management of customer's office by permanent or dispatched staff.



• Consulting for system and network optimization.



• Construction of customer portal sites allowing understanding of the IT infrastructure operation status in each office.

Benefits

1. Cost reductions can be achieved as there is no need for customers to assign IT managers in offices throughout the world.



2. IT resource management is made more efficient and advanced by providing management services by dedicated staff.



3. System optimization is possible through the management of IT infrastructure, and this contributes to improve investment efficiency.

For more information or customization of services, please contact our Account Managers or fill up the enquiry form.