Global IT Management Service (ITMS)

Service Outline Service Details Case Study

Client Product Manufacturer Industry Manufacturing Background A major construction company required reliable maintenance and management for its IT infrastructure for internal communication, consolidated accounts, and receiving and ordering between domestic and overseas locations. Maintaining such IT infrastructure would be far too difficult for local overseas staffs, and the danger of virus infection would increase if the company's security policies were not followed. As it would not be practical costwise to establish an IT section at each overseas location, the company sought a solution to resolve the following challenges Challenges 1) To delegate the entire maintenance and management of the overseas IT system to a reliable company. 2) To prevent any possible security incidents from overseas, such as hacking and viruses, to ensure the protection of the company-wide Intranet. 3) To increase investment efficiency by consolidating IT management for the entire company including overseas information systems. Solutions Results 1) Improved on management capabilities of the entire IT infrastructure including overseas locations 2) Strengthened security of the global IT infrastructure by standardizing the security policies.

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