Voice/Video/Data Integration

Service Outline Benefits Case Study

Client Product Manufacturer Industry Manufacturing Background Manufacturer has 30 locations around the world operating voice and data networks separately. Business growth require the company to build a more flexible network and at the same time reduce operating costs Challenges 1) Upgrade the network with increased flexibility and wider bandwidth with an equivalent or lower cost than currently exists. 2) Reduce Operation and Maintenance costs by converging voice and data networks creating one fully converged network. 3) To resolved delay, voice quality deterioration and to decrease traffic flow by improving the voice communication that is currently looping via PBX at the HQ in Japan due to differences amongst overseas PBXs. Solutions 1) Arcstar Global IP-VPN Network 2) Off-net call Service 3) Comprehensive Management Service from consulting to implementation and operation 4) Ensuring high quality telephone calls using QoS Results 1) G-V2oIP collective manages the dial plan for VoIP and provides simple plug-in capability for customers when adding new sites 2) Converging voice and data networks provides costs reductions due to efficient operation and maintenance 3) Improvement of communication and traffic flow by PBX at the HQ in Japan, eliminating unnecessary traffic, delay and voice traffic deterioration.

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