Telephone line: Please prepare direct line. Internal line is not available.
Power supply for Router
PC Specification Requirements
Supported OS: Windows 2000 / Windows XP / Windows Vista / Mac OS
Plan A and C: LAN port is required.
Plan A and C: LAN cable and Hub are required if customer have additional PC.
Plan B and D: Wireless LAN card is required.
Plan B and D: NTTi-net sells wireless LAN card (PC card, USB) if needed (S$45).
ADSL Internet Access
1.5M plan: download speed up to 1.5Mbps / upload speed up to 350Mbps 512K plan download speed up to 512Kbps / upload speed up to 256Kbpx.
The throughput of the Service is subject to the condition. The throughput of the Service is not guaranteed.
Monthly fee includes rental fee of ADSL router and phone line splitter, which are to be returned at cancellation.
Additional Microfilter (S$8) is required, if ADSL access line is shared with phone and facsimile machine.
Dial-up account is chargeable depending on usage (¢5/min) Setup service is not available.
Internet Setup Service (On-site)
Internet Setup Service does not include PC repair, application/OS installation. Please consult PC vendor for PC related issue if necessary.
Installation of Power supply, telephone wire, LAN cable and Hub is to be prepared by customer.
Internet Setup Service fee is not refundable.
Mail Option
Virus Scan Service does note give warranty your PC is not to be infected any virus.
Anti-Spam Service does note give warranty all Spam is to be to blocked. Rarely customers message is rated as Spam.
Contract, Chage, Cancellation
All the plans are limited to individuals and installation location is residential area.
Monthly fee is to be paid every month in advance. Billing starts from the next month after subscription.
Minimum subscription period is 3 month after the first bill.
ADSL plan is free from communication charge except basic monthly fees of phone line.
Change of plan will be activated from the next month.
Charges of change are as follow.
New Plan
Current Plan
A
B
C
D
512K LAN
512K Wireless LAN
1.5M LAN
1.5M Wireless LAN
A
512K LAN
S$50.00
S$10.00
S$50.00
B
512K Wireless LAN
S$10.00
S$10.00
S$10.00
C
1.5M LAN
S$10.00
S$50.00
S$50.00
D
1.5M Wireless LAN
S$10.00
S$10.00
S$10.00
Please contact NTT Singapore in case of moving house or changing phone number, cancellation. Service charge applies in the following cases.
Cancellation before set up (S$180.00), Change of phone number for ADSL (S$180.00), Moving house (S$30.00), Damage/Loss of the rental router(S$100.00)